Furnished Kiev Apartments

CONDITIONS (General Terms & Conditions of Rental)

At your arrival: 
All related information regarding your rental and address of the apartment along with information on how to get into the building (code at the entrance) and to your apartment (stairs or elevator to take, door of your apartment, etc.) are included on your invoice receipt.
Check-in / Pick up of keys: There are generally two ways to pick up the keys of your rental apartment.

1. Keys will be delivered to to your  apartment upon your arrival.
2. for the cost of 25 euro (taxes included) you can reserve a personal taxi one way from the airport to your rental apartment. A private taxi will wait for you with your name on a sign at the airport or rail station (15 euro one way), with the keys of the apartment and to take you to your apartment. Note that this extra service can be chosen independently.

Assistance: In case of any problem (delay of plane, loss of luggage, etc.) your are urged to call our agent Andrey, either on his mobile phone: +38067 470 5596.
For a taxi related problem at the airport, please contact  +38068 3932999

Accommodation conditions:
All our accommodations are guaranteed in a clean state. You're asked to use your apartment with care and respect, to leave the apartment in the same state as you found it, to let all furniture at their initial place. You are not asked and you are not required to wash the linens and towels, dishes or clean apartment.
Equipments and furniture are indicated on the web page.

The agency, in case of a major problem (water flood, etc.) can change the accommodation to a similar standing or superior category. The guest shall reside in the premises only as a temporary residence and shall not engage in any commercial, illegal, nuisance, dangerous or other activity that could embarrass the agency or cause agency to receive complaints from neighbours. The premises shall not be occupied or left in the care of anyone not listed as a guest.

The agency shall not be responsible for any injury, loss or damage to guest or guest's property or friends other than as a result of agency's gross negligence. Guests must immediately notify agency if locks or doors or windows are not functioning properly.

Security deposit:
For monthly and long term stays, an one month rental deposit equivalent to one month's rent is required at the time of reservation.

Reservation:
The rental payments are  done upon your arrival in cash or by credit card  (Please specify the of payment in your on-line reservation) In case of  high season the agency may ask the prepayment.

Additional services:
Please precise on your Invoice Agreement if you want to reserve a taxi to be waiting for you at the airport (25 euro fee/one way) or rail station (15 euro fee/one way) with the keys of your rental apartment and to take you to your apartment or if you will pick up the keys yourself at the Indicate also if you want an extra cleaning service.

Cancellation:
Please make your Cancellation at least 3 days prior to your arrival.

Note:
To ensure a nice stay and trip to Kiev the agency can inform you on your rights concerning the neighbourhood and the location. For instance, it is important to know the laws concerning noise (after 10 P.M. a neighbour has legal right to complain) etc. In a case of major power or water cut the agency cannot be held responsible, yet we recommend you call us immediately so that we can find a solution. In the event of a water flow during a long term stay, Guest(s) must immediately notify the agency for assistance and to properly declare it to insurance.

Our Kiev Apartments at a glance: